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Delivery & Returns

How long does it take for me to receive my refund?

Once your claim for a refund has been approved, our accounts department processes this for you within 7 business days.

*Please note that your financial institution/ Swipe can take extra 3-5 business days to clear the funds back into your account.

If your funds are not in your nominated bank account within this time please contact us at and we will work to help you as soon as possible.  

Where will I be refunded to?

You will be refunded the same way you paid. If you paid via:

  • Credit card or Swipe: Your refund will be credited to the same account your payment came from. 

Shipping Policy 

Domestic Shipment Methods
Our standard shipping method has an average delivery time of 4-10 days depending on your location. 

Please check your inbox for tracking information as we will automatically send a tracking number to the email on file with the order. If you would like to place a rush order, please contact us in advance and we can arrange that for you!

Order Processing
Once you have purchased your subscription service, you will receive your first box the following month.

International Shipping
International shipping rates are calculated at checkout based on your country and order size. Please contact us with questions or for an order quote.